Shipping policy

Ordering times 

All orders with standard shipping will be created by our hands within 1-2 weeks. As our items are all hand made with love and care it can take a little longer. For express deliveries, orders are only Express Posted- not bumped to the top of our list. If you have a deadline please contact us first.

Delivery times: 
For an estimated delivery time from Australia Post please visit the following postage calculator and type in 4344 (Helidon) in the "From" postcode field, and your postcode in the "To" postcode field. If it has been more than 10 business days and you still have not received your parcel, please call Australia Post on 13 76 78 and quote the tracking number emailed to you. If you have any further concerns you can contact TD designs at or use our contact page. Our customer service team will always do our best to help you track down your parcel. 

Delivery Options:
Please see options at checkout for all delivery charges. The following options are available:
- Standard Domestic Shipping in Australia
- Express Shipping in Australia
- International Shipping (outside of Australia) including tracking

Duties, Taxes and/or regulatory fees:
The customer is liable for any duties, taxes and/or regulatory fees levied on the shipments by the destination country regulatory authorities. For more information on whether any fees or duties will be imposed on your purchase, please contact your local customs office.

Carrier Brokerage fees:
The customer is liable for any additional brokerage fee for orders arriving from outside your country. These charges, if applicable, are assessed upon the delivery of your postal carrier and must be paid by the order recipient. For more information on carrier brokerage fees, please contact your local postal carrier.